The Human Rights Code of Ontario is the law that protects you against discrimination. It deals with many areas of your life, including housing, employment, using services, goods & facilities, entering into contracts and membership in trade unions and professional organizations.
Discrimination is when someone treats you unfairly because of who you are. Landlords, employers, and others cannot discriminate (with some exceptions) because of:
If you think you have experienced discrimination, you can make a complaint. You must file an “application” with the Human Rights Tribunal of Ontario. The application asks you to explain what happened to you and why you feel it is a violation of the Code. The Tribunal will try to help you settle the matter through “mediation”. Mediation is a meeting with you and the person you have complained about. A person called a mediator tries to help you work through the complaint. If it cannot be settled at mediation, you will have a hearing at the Tribunal and a decision will be made. If you are not satisfied with the decision, it may be possible to take the matter to court. You will want to get legal advice to do so.
Our Clinic offers information, advice and representation to low income individuals and families with respect to Human Rights issues that fall under one of the our areas of our mandate eg. Landlord and Tenant, WSIB, etc…
To speak with someone about your human rights problem, call us at 905-527-4572 or the Human Rights Legal Support Centre at
To file an application, contact the Human Rights Tribunal of Ontario
If you would like general information about human rights in Ontario or to work on outreach and education about discrimination, call the Ontario Human Rights Commission